Thursday, December 6, 2007

Critical thinking by Jessica Ann

The decision making approach my colleague is using is the rational choice paradigm of decision making.

I feel that this approach has its advantages like enabling my colleague to choose from many people, and therefore finding the best agency. It may seem more fair to use this approach as it would mean that the majority votes would be chosen. Moreover by choosing this method, my colleague would be able to choose an agency from a variety of existing ones. By taking this method, lesser problems might arise, as the employess would also understand that the decisions were made to satisy everyone as a whole.

On the other hand, I do feel that the disadvantages outweigh the advantages for this process. Many of the "logical" advantages stated by the book, are mere assumptions. They are not easily applicable. Firstly, when my colleague chooses the best alternative, he/she might very well choose the one that is more preferable to him/her. My colleague would also be unable to figure out which agency would best suit all the different needs. To study each agency in detail and choose the right one would be a very tedious job for the decision maker. This process might also take very long. As to choose the proper alternative, the decision maker will have to examine each alternative thoroughly, which would take quite some time. Furthermore, it would be impossible to satisfy the needs and wants of all 2000 employees. For example, some employees may find not be able to travel in planes due to air sickness or they may even have a specific preference for the type of hotels they want to live in. Truthfully, the amount of factors to consider are great!

To effectively make the right the decisions for this travel, feedback from the employees would definetly be necessary. In this way, better decisions can be made. Also, my colleague should approach this process more openly and consider various perspective other than his.

One of the Introvertz, Jessica Ann
PCS 1A01

No comments: